As you are well aware, our community and the entire world is dealing with the effects of Coronavirus (COVID-19). We are keeping all of those affected in our thoughts.
At TwinTech, we are closely monitoring updates from our local officials as well as the recommendations for protection from the Centers for Disease Control (CDC).
We understand that we provide important maintenance and critical fixes in emergency situations. This is why we wanted to inform you about the steps we’re taking to protect our employees and customers.
Enhanced Protocols and Safety Measures
- Our TwinTech technicians use one-time-use, disposable shoe covers and gloves. They are also using antibacterial cleaners on tools and equipment.
- All staff members have been educated on the CDC’s recommended safety practices at home, on our premises and in our customers’ homes. They are actively engaging in Social Distancing and will be avoiding close contact including handshakes with customers.
- Our technicians are dispatched remotely to limit the risk of exposure in an office environment.
- All staff members are actively monitoring their health and accommodations have been made in the event that they are exposed or feel that they are exhibiting symptoms and need to self-quarantine.
Since the company was founded in 2006, we have appreciated the trust the community has put in us to keep them safe as we enter their homes. Our top priority has always been the health and safety of our customers and we are committed to being here to assist you with your home services needs now and in the future. As you can see, we are taking our responsibility to reduce the spread of Coronavirus seriously and are willing take any further steps should they be recommended by the CDC in the future.
We ask that if you are exhibiting symptoms related to COVID-19 or have been potentially exposed to the virus that you that you please contact us so that we can reschedule your service and ensure the health and safety of our team, other customers and the community at large.
Eric and John Glowacki
TwinTech LLC Founders